FAQ

How to order

1. You can use the Quick Search function to locate the items that you would like to purchase by part number or description.
2. Or you can shop by browsing our model categories.  We have broken these down into Classic, MG Rover and Modern MG, to help you find the correct era MG you have.
3. You can add items to your Basket or to a Wishlist for future ordering.
4. When you have finished shopping, just click on the Shopping Basket and create a Brown and Gammons Online account, filling in your details.  Then proceed through to checkout where you will be asked on a secure encrypted payment link to enter your credit card details (the card used must be registered to the address given).  We initially only authenticate the card details, payment is taken once the order has been picked and invoiced at our warehouse.
5. Once your order has been received and processed at Brown and Gammons, you will receive an email advising when the goods have been despatched and tracking details will be provided.  It is important to provide a mobile number to receive the best tracking updates.
6. Overseas Quotes and Special item orders - these are received at Brown and Gammons to be checked and shipping prices calculated. You will receive an email response and will need to login to view the updated quote and proceed to ordering.  Only after this point will you be required to enter your credit card details to confirm and finalise your order. 

Quick Search

This option lets you quickly key in part numbers or descriptions to search for matching products. Just tap them in and then you can add them straight into your basket.  Make sure you have selected the correct part for your MG model if using quick search.  If you need technical advice on parts please contact our Parts Team.

Abbreviations

• N.Y.A not yet available
• N.L.A no longer available
• P.O.A price on application
• A/R as required
• C.O.U Customers Own Unit - we can recondition your own unit – please contact us for details of this service

Vehicle Selection

This is a really great way of searching for parts.  Go through the Vehicle Selection and find the correct MG model.  Parts are broken down into categories and then sub-categories with most having helpful exploded diagrams to illustrate the parts.

Please note you should assume our parts fit RHD UK spec vehicles unless otherwise stated in the parts description.

When depicted as LH or RH, this is should be taken as you are sat in the car facing forward.

Secure Server

At Brown & Gammons, data security is one of our highest priorities, and we do our utmost to protect the data you provide. We use a secure server so that you can place orders by credit card in the knowledge that these details are transmitted to us in a secure manner and cannot be read by third parties.

Privacy Policy

At Brown & Gammons, we are committed to protecting your privacy. This means that we do not distribute, sell, or rent any of your personal information.
Personal information is information that identifies you as an individual, rather than simply a member of a group.
This means that all the information that we collect will be kept strictly confidential and is stored in accordance with the Data Protection Act 1984 and 1998.
All the information that we collect is password protected and is stored on our secure server.
Brown & Gammons collects and uses information in order to enable you to make the most of the services that we offer on this website. We will not take personal information from you without your consent.
This enables you to visit our site and not tell us about yourself, and without disclosing any personal information.
If you choose to provide us with such information, it will be collected, stored and used in accordance with this policy.
If you choose to order any products from us then we will need your name, e-mail address, delivery address, mobile number, credit or debit card number, expiry date and security digits.
Please note that the delivery address provided must be the same as the cardholder address. This is done to minimize the risk of fraud.

In conclusion

Brown & Gammons protects your personal information, by installing appropriate physical, electronic and managerial procedures to safeguard and secure this information.
This prevents unauthorized access, maintains the data's accuracy and ensures that it is used correctly and in accordance with the law.
We also follow strict procedures in the storage and disclosure of information in accordance with the Data Protection Acts of 1984 and 1998.
We will never disclose personally identifying information to outside parties.
We will never sell, lease or otherwise trade in personal information collected by this site.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Brown & Gammons or its content suppliers and protected by U.K. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Brown & Gammons Limited and is protected by copyright laws. All software used on this site is the property of Brown & Gammons Limited or its software suppliers and is protected by copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited.

Feedback

If you have any feedback on the design and usage of this website please contact us so that we can improve our online shopping facilities for our customers. Feedback regarding orders or items for sale should be emailed to Brown & Gammons